Idealnet is the commercial truck industry’s premier 24/7 Roadside Assistance service from Idealease.
Your driver’s well-being and their loads are very important to Idealease. When an emergency happens, we are dedicated to getting your driver and your truck back on the road as quickly as possible so you can meet your deadlines and keep your business running smoothly.
If calling to report a breakdown or in need of Roadside Assistance, please call 1-800-IDLEASE (435-3273).
Drivers should have the following information ready for the Idealnet representative:
- Name/Phone Number
- Idealease Unit #
- Last 8 digits of the Truck VIN Number and Trailer Number
- Company Name
- Location you Rent/Lease from
- Truck Mileage
- Load Details (if loaded)
- Most accurate Location information
- Symptoms/Dashlights/Sounds you are experiencing
Other Services Available to Idealease Customers
Dedicated Maintenance
Mobile Service (at designated locations)
Periodic state and federal inspections
Idealnet 24/7 Roadside Assistance
Idealease Fleet Services
Idealsafe Safety & Compliance training and consultation
Driver training to reduce driver turnover
Replacement rental vehicles
